ExpertCV.ai Privacy Policy

Privacy Policy

Effective Date: January 2025

1. Introduction

Welcome to ExpertCV.ai. Your privacy is important to us, and we are committed to protecting the personal information you share. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.expertcv.ai) and use our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, email address, phone number (optional), and LinkedIn profile URL.
• CV & Employment Information: Uploaded CV, job title, career goals, and relevant skills.
• Payment Information: Payment details for transactions (processed securely via third-party payment providers).
• Communication Data: Any correspondence through emails, forms, or customer support interactions.
• Technical Data: IP address, browser type, and analytics data via cookies to improve our website.

3. How We Use Your Information

We use your data for the following purposes:

• To provide our CV and LinkedIn optimisation services.
• To process payments and deliver completed CVs and LinkedIn profiles.
• To communicate with you regarding your order, updates, and support inquiries.
• To improve our services through feedback, analytics, and internal research.
• To comply with legal obligations and prevent fraudulent activities.

4. How We Share Your Information

We do not sell, rent, or trade your data. However, we may share information in the following cases:

• Third-Party Payment Processors: Secure processing of transactions.
• Service Providers: Hosting, website analytics, and marketing tools.
• Legal Compliance: If required by law or to protect our rights.

5. Data Security

We are deeply committed to protecting your personal information and implement industry-standard security measures. While no data transmission over the internet can be guaranteed 100% secure, we continuously review and enhance our security measures to ensure the highest level of protection for your data.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. If you wish to request the deletion of your data, please contact us at darren@expertcv.ai.

7. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict the processing of your data.
• Request a copy of your data in a structured format.
• Withdraw consent at any time where applicable.

To exercise these rights, please email darren@expertcv.ai.

8. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance user experience. You can manage cookie preferences in your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: darren@expertcv.ai
• Website: www.expertcv.ai

Last Updated: February 2025

All the best from Darren...